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Future responsibility measures

Key measures of Ilkka’s ESG work in 2023

  • An expert in marketing, information and technology
    • We will increase customer insight and explore how we can measure customer satisfaction consistently in the future.
  • A meaningful workplace
    • We will invest in supervisor work by publishing the handbook for direct supervisors and holding briefings for supervisors.We will carry out employer brand image surveys both internally and externally and design a process description for the development of our employer brand.We will develop our hiring process and applicant experience based on analytics and through training.
    • We will investigate the realisation of equal pay.
  • A reliable partner
    • We will consolidate the activities of the ESG working groupWe will maintain our employees’ data security and data protection expertise through annual training courses.
    • We will improve security through external audits
  • We take environmental impacts into account in all our operations
    • We will investigate our carbon footprint
    • We will identify key areas for development and ways to reduce our climate impact.